General

Why am I getting the access restricted error?
This happens because you may have added IP/ HTTP referrer restrictions for your public access tokens. You'll see this error if requests do not originate...
Fri, 13 May, 2022 at 3:20 PM
What is the meaning of the Error 1006: Access Denied?
This might mean that your IP address got blocked due to multiple signups in a small period of time. Please write to us on [email protected] so that we ...
Tue, 24 Mar, 2020 at 8:46 PM
Is it possible to increase rate limits?
Yes, it is! We can help design a custom plan according to your requirement. Please reach out to us at [email protected] or via our contact page with deta...
Fri, 13 May, 2022 at 1:05 PM
How to generate more Public Access Tokens/ API Keys?
If you're on the free plan, you have access to 1 Access Token on your user dashboard. You won't be able to generate more but you will be able to add...
Fri, 13 May, 2022 at 12:59 PM
How do I get the API key/ Access Token?
Your API key/ Access token is available on your LocationIQ dashboard. You can login to the dashboard here: https://my.locationiq.com/dashboard/login You...
Fri, 13 May, 2022 at 12:31 PM
Is there a notice period for account cancellation?
We do not have a notice period for cancelling your account. However, all cancellations and downgrades take effect at the end of subscription cycle. You can ...
Tue, 24 Mar, 2020 at 8:51 PM
How long does the dashboard take to update my usage statistics?
The dashboard should update with your usage statistics instantly. However, if that's not the case, please write to us at [email protected].
Tue, 24 Mar, 2020 at 7:29 PM
Can multiple logins use the same account?
Multiple users and logins is on our roadmap. At the moment, you can either: Login via Magic URL: This will send an email with a link to your inbox. Clicki...
Wed, 11 May, 2022 at 1:55 PM
Where can I see usage reports?
Usage reports and daily stats for all our APIs are available on the LocationIQ dashboard
Wed, 11 May, 2022 at 1:42 PM
What time is my daily request limit reset?
The daily limit for requests is reset at 00:00 UTC everyday.
Tue, 24 Mar, 2020 at 5:56 PM