General

How to generate more Public Access Tokens/ API Keys?
If you're on the free plan, you have access to 1 Access Token on your user dashboard. You won't be able to generate more but you will be able to a...
Fri, 13 May, 2022 at 12:59 PM
How do I check the number of requests left for the day?
Our 'Balance' endpoint will output the number of requests you have for the day. If you're on a custom plan, it'll output the number of r...
Fri, 13 May, 2022 at 12:39 PM
How do I get the API key/ Access Token?
Your API key/ Access token is available on your LocationIQ dashboard. You can login to the dashboard here: https://my.locationiq.com/dashboard/login You...
Fri, 13 May, 2022 at 12:31 PM
Is there a notice period for account cancellation?
We do not have a notice period for cancelling your account. However, all cancellations and downgrades take effect at the end of subscription cycle. You can ...
Tue, 24 Mar, 2020 at 8:51 PM
What time is my daily request limit reset?
The daily limit for requests is reset at 00:00 UTC everyday.
Tue, 24 Mar, 2020 at 5:56 PM
How can I change my email address?
Please reach out to us at hello@locationiq.com or via our contact page. There will be an additional step where my team will verify if your message is genu...
Wed, 11 May, 2022 at 1:30 PM
How do I monitor account balance?
You can monitor daily limit balance via our Balance endpoint'. The documentation for this is available here. Example request:  https://us1.locati...
Wed, 11 May, 2022 at 1:35 PM
Where can I see usage reports?
Usage reports and daily stats for all our APIs are available on the LocationIQ dashboard
Wed, 11 May, 2022 at 1:42 PM
How long does the dashboard take to update my usage statistics?
The dashboard should update with your usage statistics instantly. However, if that's not the case, please write to us at hello@locationiq.com.
Tue, 24 Mar, 2020 at 7:29 PM
Can multiple logins use the same account?
Multiple users and logins is on our roadmap. At the moment, you can either: Login via Magic URL: This will send an email with a link to your inbox. Clicki...
Wed, 11 May, 2022 at 1:55 PM